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In 6 years of activity PayNet has developed over 40 payment card products for its Clients
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The PayNet Advantage
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PayNet offers a full range of business process outsourcing (BPO) services
for the payment cards operations, thus enabling its Clients to concentrate
on their core business
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Therefore our Clients will gain both a competitive and cost advantage by
streamlining their back-office operations & keeping their staff numbers to a minimum
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PayNet will actively assist its Clients to grow their cards business by
providing them with advisory & new product development services
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PayNet Products & Services
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Link & Product enrollment with the International Organizations (VISA and MasterCard)
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Product set-up
- Set up of products is done through the use of parameters
- All basic products covered and a number of additional card characteristics
- Additional functional characteristics are added constantly
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Personalization services
- Card embossing
- Pin generation
- Re-issue of card (on request or automatically)
- Re-issue of Pin
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Card Account management services
- Posting of transactions
- Calculate and post all fees
- Close of cycle calculation
- Statement production in electronic form
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Disputes handling
- Charge-backs
- Re-presentment
- Arbitration
Etc.
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Receive files with information from the bank
- Applications for new cards
- Change of status of cards
- Change of limits
- Payments
- Interest rates
- Stand in files
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Send files to the bank
- Credit Card Transactions
- All calculated fees and commissions
- Amounts due
- Information on card status
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Card account related services for
- Statement printing and enveloping
- Welcome letter printing
- Welcome letter enveloping
- Brochure insertion
- Chaser for collections
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Settlement services
- Processing of clearing and settlement files with the International Card Organization (VISA, MasterCard)
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Prepare the reports for VISA, MasterCard and NBR
- All regulatory reports that can be produced by PayNet for the bank will be produced
- All data required for additional reports (not only card related) will be provided to the bank so it can produce the reports
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Reporting
- Additionally to the regulatory reports the bank receives a standard set of reports
- All other reports required by the bank can be customised and produced
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ATM driving and monitoring
- Provide services for the set-up of ATMs
- Driving of the bank ATMs
- Monitor 24x7 the bank ATMs
- Assist the bank to offer new services
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POS driving
- Provide services for the set-up of POS at the bank branches and/or merchants
- Driving of the banks OS
- Assist the bank to offer new services
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24x7 Customer Support services
- Provide a 24x7 Customer support for enquires, assistance, reporting of lost and stolen cards, etc.
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Bank Support Services
- Support the bank staff with all enquiries and problems they might have
- The support services are provided during working hours
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Storage of the bank consumables
- Secure storage of card plastic
- Storage of all consumables like stationary, envelopes, brochures,
- etc.
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Terminals for accessing the PayNet platform |
New Products & Services |
EMV (chip cards)
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EMV Acquiring - regulatory requirement
- ATM EMV acquiring
- POS EMV acquiring
- PayNet already EMV certified with VISA and MasterCard
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EMV Issuing
- Initially plan to cover the VISA and MasterCard standards
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issuing
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Co-Branded Cards
- Cards that are issued jointly with Companies to address the need of their customers
- Most of the times linked with some kind of loyalty scheme (bonus, refunds, discounts, etc.)
- PayNet actively seeks to put banks in contact with companies
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Loyalty Cards
- Loyalty Cards may work to accumulate points or amounts that can be redeemed
- Can work in co-operation with affiliated merchants or can be independent of a merchant network
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Gift Card
- A card with non revolving limit
- The cards can be reloaded
- Might be used as an e-Purse
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E-Card
- A virtual card that enables the cardholder to make secure e-payments
- Will be loaded only with the amounts the user wants to use for payments (moto or internet)
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B2B Card
- A card used for settlement between companies
- Normally used with large organizations and their retailers or large retailers and their suppliers
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Merchant acquiring
- Handling the merchant account and the rules for each merchant
- Settlement of merchants
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Cards with installment payments
- Installments can be with or without interest
- Can only be offered with merchant acquiring
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Virtual POS
- Can be installed at branches and merchants
- Offer extended services like cash advances, loading of cash, purchases, payments, etc.
- More flexible than a common POS
- Addition of new services is easy, fast and readily available
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SMS Alerts
- Alerts to card owners for transaction or limit usage
- Can be based on events or scheduled for specific times
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Real time interface with bank host to receive Card Payments
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Other Sevices
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Payment of Bills
- On the bank network of ATMs
- The payments can be done through a network of affiliated merchants through a revenue sharing scheme
- Accept all bills for which the bank has or can establish a relationship with an organisation (Telephony, Electricity, Water, Payments to government agencies, etc.)
- Accept payments for loans and cards where the bank has no branches
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Top-ups
- Mainly telephony
- Can also be for Gift cards and e-Cards
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ATM sponsorship onvenience ATMs (malls, shops, etc)
- Driving of Off premises ATMs
- Shared Revenue exercise with ATM owner and merchant
- PayNet can actively assist in bringing together the interested parties
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ADDITIONALLY You can exploit PayNet's know-how in:
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formulating your Cards & Retail Banking expansion strategy (from business planning to implementation)
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developing new competitive Cards & Retail Banking Products & Services
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expanding your Sales Channels & improving the performance of your existing ones
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